Terms and conditions of purchase as well as your statutory rights.
We use PayPal for payment that is a secure payment website. You have the right to cancel unless the artwork and materials have been produced for the order and is also ready for dispatch by our company. Any goods that are found to be faulty or have been shown to be incorrectly dispatched can be returned within 7 days of receiving the item/items. Please use contact page or telephone to notify us immediately. There will be no additional costs paid for any returns on postage and packaging and the customer will be responsible for all costs incurred when returning any goods for any reason unless agreed by us.Therefore we recommend recorded and insured postal service is used for any returns and keep your proof of posting. We are not liable for any costs for damage by temperature or transit.The summer is the season we may have to delay deliveries due to heat damage of the chocolates and therefore it might be a consideration for the customer to buy their chocolates from the nearest chocolatier. Chocolates will not be posted to International destinations due to the risk of heat damage, but if this is required it is at the customer's own risk. The boxes however can still be posted. The customer is responsible for ensuring that any returned goods are received by us without damage,unopened and in a condition that allows the goods to be resold at the full price. We are unable to accept returns for perishable goods unless proved faulty. Goods that are returned in a state that is not identical to the state that they were posted to the customer,we therefore reserve the right to issue no or only a partial refund. Please note that the images are for display purposes only and can very in appearance. The product descriptions are also for information purposes only and may also vary. Postage times are an estimated guide and is the responsibility of the carriers involved for delivery times. Deliveries will require a signature upon delivery and in the event of no answer it is up to the customer to collect the parcel and if it is returned to us we cannot be held responsible and no refund can be given. The postage is calculated on weight of the items including the packaging and the location. If next day delivery is required please ask for details and prices. If the package goes missing in the post the customer agrees to help to trace and if necessary provide any details that may help in order for our company to receive compensation for the loss of the item. Please confirm any orders in writing by email or by our website. If any items are unavailable our company will contact you as soon as possible.